My Agent as Myself

The My Agent as Myself study explores what happens when users interact with embodied conversational agents that look like them. Would users follow the agents' advice? Users in the study created faces for agents, one that resembled them and one that is suitable for providing feedback. We found when someone else created the faces, users listened more to faces that resembled them. However, when users created the faces, they listened less to their own face.

Papers: Li, I. Forlizzi, J., Dey, A.K., and Kiesler, S. My Agent as Myself: Effects on Credibility and Listening to Advice. DPPI 2007.
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Workshop: Li, I., Forlizzi, J., Dey, A.K., and Kiesler, S. When the Interface is the User's Face: Ideas for Research and Applications. CHI 2006 Workshop on HCI and the Face. April 22, 2005.
[ pdf ]